Frequently asked questions

Feeling a bit lost? Allow us to shed some light and banish the confusion.

All the juicy details you've been dying to uncover about IC Robotics

IC Robotics in a nutshell

IC Robotics is technically defined as an NLG (Natural Language Generation) software. We operate in the world of data-to-text generation which means that we generate text based on data. 

Our customers use IC Robotics as a text tool in which they with full control can automate their text generation in a setup based on structure and data. Using AI and data in combination with human knowledge and creativity ensures texts of top quality. 

Read more about the team behind IC Robotics here.

Revealing the inner workings of IC Robotics

IC Robotics automatically generates a text whenever you get a new product or there is an update in your product data (depending on your chosen setting). And this is what happens behind the scenes: 

  1. IC Robotics retrieves data about the product that needs text
  2. Based on your customized template, IC Robotics automatically finds what it needs to write about the product, spins between the different variants and synonyms, and inserts the correct data
  3. IC Robotics automatically sends out a text on the relevant product on your site

Your customers will see an informative text and you haven't even left a finger. 

Why IC Robotics is your key to success

Here are some challenges you may see yourself facing:

  • You have employees writing your product descriptions but it takes way too much of their time.
  • You are using descriptions from your suppliers which are often of low quality or contain incorrect information.
  • You don't have the resources to keep up with the pace you're creating products.
  • You outsourced the writing to an agency but it is an expensive task every time they need to write a new text. 
  • You are using some kind of AI tool but are not happy with the quality and lack of control.

With IC Robotics content creation will never be inconvenient again. You will have a customized template with product data and text written in your own Tone of voice ensuring the quality. At the same time, you have a fully automatic setup which means that you never have to think about a product text again. Unless you want to optimize or make changes to the text. Then you have a unified place to work with all your texts at once. 

Those who can really harness the power of IC Robotics


Within e-commerce and retail, IC Robotics is useful for writing product descriptions, meta titles, meta descriptions, image alt text, and category descriptions. This task is typically done by the marketing department.

But IC Robotics can also be useful for generating financial reports, job descriptions, housing descriptions, and articles within journalism. Basically, any industry where text is generated based on facts or data.  

Your role in the IC Robotics adventure

We have different solutions depending on your available resources, product range, and specific needs. These will define how much work you will need to do. 

Do it yourself

You have an option where you can do everything yourself with boarding and support from our team.

Collaborate with the IC Robotics team

If you would like help with the setup and the writing we can do a collaboration where our team will be responsible for everything. Together we will set up goals and do ongoing sessions making sure we have the needed knowledge about your products.

Collaborate with expert content creators

We can also outsource the project of setting up the template and writing the texts to one of our partners who are expert content creators and trained in our platform. This will basically take everything away from your table. 

See all the solutions here

Exciting results await you with IC Robotics

Our customers have experienced the following results:

  • Time and money saved
  • Higher conversion rate
  • Growth in ranking on Google
  • Better customer experience
  • Optimized customer journey
  • Lower return rate
  • Texts in high quality
  • Well-structured texts across categories 

Everything you gotta know about integrating with IC Robotics

Which systems integrate with IC Robotics?

We have direct integrations with the following CMS systems within e-commerce:

  • Shopify
  • Magento 2
  • WooCommerce
  • Dandomain
  • Shoporama

But it is also possible to do a classic import/export through Excel or setup and API.

What do I need to make an integration?

What you need to make an integration depends on your CMS and we have specific guides for integration with each CMS. For Magento 2, Dandomain, and Shoporama you will need an Access Token. In WooCommerce it is called a Consumer Key and Consumer Secret. Whereas in Shopify you have to set up an app and use an API Key and API Password. Besides that, you need a link to your shop.

If you want an automatic setup you will also need to create a webhook in your CMS that tells IC Robotics when to send a text. 

How does the integration work?

Without getting too technical, the integration connects IC Robotics to the data fields on your products making it possible to read, retrieve, and fill out the data. When working in IC Robotics you will be able to look up the products from your shop, insert the available data fields in your texts, and send a full text back to your CMS. Based on the data, IC Robotics will automatically send the right text to the right product making sure that all information on the page is up to date. 

What kind of data will IC Robotics retrieve?

The integration to your CMS will basically give IC Robotics access to all data on your products. It is all the data fields you know e.g. type, categories, brand, color, size, and prices. The quantity, quality, and structure of the data depend on your CMS and product creation process. 

When sending texts back to your CMS it will typically be the description field, meta title, meta descriptions, and sometimes also if you have a short description. 

When will IC Robotics send texts?

If you are going for an automatic setup it will be the webhooks in your CMS telling IC Robotics when to send a text. Customers typically choose Product Created and Product Updated. Then it will only be in these cases, where IC Robotics will send you a text. You can make settings in IC Robotics where you can control if there are some products that you do not want to overwrite.

It is possible to push texts directly from IC Robotics without using webhooks. Then it will not be automatic.

Will the integration affect any other part of my shop?

The integration will only affect the products and you have full control over, which products get texts. It will not overwrite anything unless you tell it to. 

A few last tidbits to consider before making your decision

Can I try IC Robotics for free?

We offer you a 14-day free trial with full access to IC Robotics' platform for you to explore the possibilities before deciding which solution fits your needs.

What happens when the free trial ends?

We will contact you during the free trial to clarify your needs and help you choose the right solution. The free trial is not binding.

How do I get started?

We recommend that you reach out to us so that we can have a chat about how your processes look today. Then together we can clarify whether IC Robotics is a match for you - and which solution would make sense for you. If you just want to try it out, you can try IC Robotics for free in 14 days. 

How do I choose the right solution?

The main question you need to consider when choosing the right solution is; how much of the work do you have the resources to do yourself?

Essential is for you who have the resources to do it yourself. We will provide onboarding and ongoing support but setting up the template and writing the texts will be an internal job. 

Professional is for you who do not have full resources to set up everything yourself but still want to be in control and are able to set aside time to collaborate to achieve the wanted results. We will, on the basis of agreed goals, set up the template and write the text.

Enterprise is for you who want to outsource the whole process of writing the product content to expert content creators. You will partner up with one of our partners, who will set everything up in IC Robotics and write performance-optimized texts that match your product categories. 

Will the number of products, languages, shops, or users affect the price?

The price includes unlimited languages and users but the final price depends on the amount of products in your shop. If you have more than one shop (with different products) it will affect the price. 

Ready to get texts on all your products?